SAP CRM Training

IICT is the No.1 SAP CRM Training Institute in Chennai trained 5000+ Students in SAP CRM Course with 100% Placement Support.

IICT Training Institute in Chennai, provides real-time and placement focused SAP CRM Training in Chennai. Our SAP CRM Training Course includes basic to advanced level and our SAP CRM course is designed to get the placement in good MNC companies in Chennai as quickly as once you complete the SAP CRM courses in Chennai with placement. Our SAP CRM trainers are SAP CRM certified experts and experienced working professionals with hands on real time multiple SAP CRM projects knowledge. We have designed our SAP CRM course content and syllabus based on students requirement to achieve everyone's career goal. In our SAP CRM training program, you will learn from the scratch to advanced level along with SAP CRM real time project and SAP CRM placement training. SAP Training in Chennai by MNC Experts.

SAP CRM Training Institute in Chennai

IICT Training Institute Chennai Centre offers SAP CRM Courses in Chennai with choice of both online and classroom training in  Chennai. IICT is awarded as the best SAP CRM Certification Institute in Chennai. Our SAP CRM training centers are equipped with lab facilities and excellent infrastructure. We have the best SAP CRM training institutes in Chennai with placement, also provide SAP CRM certification training path for our students in Chennai. Through our SAP CRM Training Center, we have trained more than 5000+ students and placed 2000+ students through our training and placement program.

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SAP CRM Training in Chennai Course Syllabus

  • Over view of CRM Architecture
  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench

CRM User Interface(Web UI)

  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher



  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire


  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management


  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims

Interaction Center(Web Client)

  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts


  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring

SAP CRM Training Course Highlights

1) Our Training Center batch sizes are generally very small size 3-5 members OR 1 to 1 also, so students receive direct, hands-on training from us.

2) 100% practical training only. It is not a slide show training program / theory class program. 

3) At the end of this class, definitely you will refer your colleagues / friends / relatives for our training.

4) Conducting regularly online SAP CRM training for US peoples in all time zones (PST,CST,EST,HST,MST)

5) Installation of Softwares in your desktop / laptop will be done.

6) Will be provided self evaluation testing software, exam simulator, dumps & books with this training.

7) Continuous support is provided for any of your on-site problems. Assistance will be provided and you will be recommended to some of IT development firms.

Why Enroll with IICT for SAP CRM Training Course ?

1) Two days free trial - If candidate likes this course, these days are adjusted in his actual schedule.

2) Live Project Exposure of Fortune companies.

3) Training by Subject Matter experts from CMM Level 5 companies

4) Both Online and Classroom Training offered at SAP CRM

5) Our basic course worth more than the advanced course of other institutes/freelancers.

6) Free Interview preparations.

7) 100% free assistance for SAP CRM certifications.

8) Practical and Hands on Training for SAP CRM Course in Chennai.

9) 100 % guarantee in succeeding the certification at affordable fees.

10) Also provide online training to students of foreign countries.

SAP CRM Trainer Profile in Chennai

  • More than 10+ Years of Experience.
  • Trained more than 5000+ students in a year.
  • Strong Theoretical & Practical Knowledge.
  • SAP CRM Certified Professionals with High Grade.
  • Well connected with Hiring HRs in multinational companies.
  • Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
  • Trainers have Experienced on multiple real-time projects in their Industries.
  • Our Trainers are working in multinational companies such as CTS, TCS, HCL Technologies, ZOHO, Birlasoft, IBM, Microsoft, HP, Scope, Philips Technologies etc

SAP CRM Placement Training in Chennai

  • More than 5000+ students Trained
  • 2000+ students Placed
  • 1100+ Interviews Organaized
  • Strong Theoretical & Practical Knowledge
  • SAP CRM certified Professionals

SAP CRM Training batch size in Chennai

Regular Batch ( Morning, Day time & Evening)

Seats Available : 7 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

Seats Available : 10 (maximum)

Fast Track batch

Seats Available : 6 (maximum)

SAP CRM Training duration in Chennai

Regular Classes( Morning, Day time & Evening)

Duration : 5 weeks

Weekend Training Classes( Saturday, Sunday & Holidays)

Duration : 6 Weeks

Fast Track Training Program( 3+ hours classes daily)

Duration : within 3 weeks


Frequenty Asked Questions

SAP Course at IICT is designed & conducted by SAP experts with 10+ years of experience in the SAP domain Only institution in Chennai with the right blend of theory & practical sessions In-depth Course coverage for 45+ Hours More than 15,000+ students trust IICT Affordable fees keeping students and IT working professionals in mind Course timings designed to suit working professionals and students Interview tips and training Resume building support Real-time projects and case studies
We are proud to state that in the last 10+ years of our operations we have trained over 25,000+ aspirants to well-employed IT professionals in various IT companies.
Our courseware is designed to give a hands-on approach to the students in SAP. The course is made up of theoretical classes that teach the basics of each module followed by high-intensity practical sessions reflecting the current challenges and needs of the industry that will demand the students’ time and commitment.
More than 10 years we are into SAP Training domain. We are doing training across Chennai.
We at IICT believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics. Therefore, we restrict the size of each Selenium batch to 5 or 6 members.
We are happy and proud to say that we have strong relationship with over 600+ small, mid-sized and MNCs. Many of these companies have openings for SAP Specialist. Moreover, we have a very active placement cell that provides 100% placement assistance to our students. The cell also contributes by training students in mock interviews and discussions even after the course completion.
Our SAP faculty members are industry experts who have extensive experience in the field handing real-time application and completing mega real-time projects in SAP in different sectors of the industry. The students can rest assured that they are being taught by the best of the best from the SAP industry.
We accept Cash, Card, Bank transfer and G Pay.
You will receive IICT globally recognized course completion certification.
Yes, IICT provides group discounts for its training programs. To get more details, visit our website and contact our support team via Call, Email, Live Chat option or drop a Quick Enquiry. Depending on the group size, we offer discounts as per the terms and conditions.


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