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Microsoft Dynamics CRM Training in Chennai & Microsoft Dynamics CRM Training institutes in Chennai & Microsoft Dynamics CRM Training institute in Chennai & Microsoft Dynamics CRM Training Centers in Chennai

Microsoft Dynamics CRM Training in Chennai with vast experienced Expert. IICT Chromepet (Microsoft Dynamics CRM Training in Chennai) Provides Best Microsoft Dynamics CRM Training in Chennai with 9+ years of experienced professionals.

Microsoft Dynamics CRM Training institute in Chennai & Microsoft Dynamics CRM Training in Chennai with Placement & Microsoft Dynamics CRM Training Center in Chennai & Microsoft Dynamics CRM Training with Placement in Chennai

Microsoft Dynamics CRM Training in Chennai , Microsoft Dynamics CRM Training institute in Chennai

IICT provides 100% real-time, practical and placement focused Microsoft Dynamics CRM Training in Chennai. Our Microsoft Dynamics CRM course concentrates from basic level training to advanced level training. Our Microsoft Dynamics CRM Training in completely focused to get placement in MNC in Chennai and certification on Microsoft Dynamics CRM after completion of our course. Our team of Microsoft Dynamics CRM trainers are Microsoft Dynamics CRM certified professionals with more real-time experience in live projects. Our Microsoft Dynamics CRM Course syllabus is enough for anyone who wants to get Microsoft Dynamics CRM certification which meets industry expectations. In our course plan, you will learn Introduction, Implementing and Managing Marketing Campaigns, Analysis, Reporting and Goals, Sales Management in Microsoft Dynamics CRM, Working with the Product Catalog, Sales Order Processing, Analysis, Reporting and Goals, Service Management in Microsoft Dynamics CRM, Working with Cases and Contracts, Using the Knowledge Base, Working with Teams and Queues, Analysis, Reporting and Goals, Service Scheduling in Microsoft Dynamics CRM with practical exercises and live examples.

Our Microsoft Dynamics CRM Training center is equipped with lab facilities and excellent infrastructure. We also provide Microsoft Dynamics CRM certification training path for our students in chennai. Through our associated Microsoft Dynamics CRM Training center, we have trained more than 2000+ Microsoft Dynamics CRM students and provided 90 percent placement. Our Microsoft Dynamics CRM Training course fee is value for money and tailor-made course fee based on the each student's training requirements. Microsoft Dynamics CRM Training in chennai conducted on day time classes, weekend training classes, evening batch classes and fast track training classes.

Admission Procedure for Microsoft Dynamics CRM Training @ IICT, Chennai

  • Needed Students only with Computer Science Background

  • Passport size photograph for life time support ID

  • Address proof & ID Proof

  • Emergency Contact Number

  • Microsoft Dynamics CRM Training Course Syllabus in Chennai


    Benefits of Closed Loop Marketing

    Creating and Using Marketing Lists

    Marketing Campaigns and Quick Campaigns

    Quick Campaigns

    Introduction to Marketing Campaigns

    Creating a Marketing Campaign

    Creating and Using Campaign Templates

    Importing Leads

    Implementing and Managing Marketing Campaigns

    Campaigns, Campaign Activities and Marketing Lists

    Creating and Using Email Templates

    Sales Literature, Products and Price Lists

    Distributing Campaign Activities

    Capturing and Viewing Campaign Responses

    Working with Campaign Responses

    Analysis, Reporting and Goals

    Analyzing Marketing Information with Lists, Views and Charts

    Working with Reports

    Creating and Managing Marketing Goals

    Creating Charts

    Customizing and Working with Dashboards

    Sales Management in Microsoft Dynamics


    Overview of the Sales Process in Microsoft Dynamics CRM

    Core Records in the Sales Process

    Tracking Competitors and Managing Sales Literature

    Working with Leads

    Working with Opportunities

    Sales Processes, Workflows and Dialogs

    Working with the Product Catalog

    The Product Catalog and the Sales Process

    Unit Groups

    Adding and Maintaining Products

    Creating, Maintaining and Using Price Lists

    Sales Order Processing

    The Microsoft Dynamics CRM Sales Order Process

    Opportunities, Quotes, and the Sales Process

    Working with Orders

    Working with Invoices

    Analysis, Reporting and Goals

    Analyzing Sales Information with Lists, Views and Charts

    Working with Reports

    Exporting Sales Information to Microsoft Office Excel

    Creating and Managing Sales Goals

    Creating Charts


    Service Management in Microsoft Dynamics


    Getting Started with Service Management

    Cases and the Service Management Process

    Queues and Contracts in Service Management

    Working with Cases in the Case Grid

    Working with Cases and Contracts

    Creating Case Records

    Working with Cases

    Contracts and Contract Templates

    Creating and Working with Contracts

    Using Contracts with Cases

    Using the Knowledge Base

    Article Templates

    Creating, Approving and Publishing Articles

    Using and Searching the Knowledge Base

    Cases and Knowledge Base Articles

    Working with Teams and Queues

    Introduction to Teams

    Introduction to Queues

    Creating and Managing Queues

    Working with Queues and Queue Items

    Using Workflows with Queues

    Analysis, Reporting and Goals

    Service Management Reports

    Service Management Charts and Dashboards

    Goal Management for Service

    Service Scheduling in Microsoft Dynamics


    Service Scheduling Overview

    Service Scheduling Scenarios

    Service Scheduling Process

    Working with Service Activities and the Service Calendar

    Closing, Canceling, or Rescheduling a Service Activity

    Using Charts and Reports to Analyze Service Activities

    Advanced Topics

    Understanding the Service Activity Scheduling Engine

    Resources, Services and Selection Rules

    Incorporating Customer Preferences

    Resource and Service Capacity Requirements

    Understanding Sites and Same-Site Requirements

    Microsoft Dynamics Customization and Configuration

    Business Units and Security Roles

    Business Units

    Managing Business Units

    Security Features

    Configuring Users and Teams

    User Management Overview

    Adding and Maintaining User Accounts

    Team Configuration

    Customizing Microsoft Dynamics CRM Overview

    Customization Methodology

    Who can Customize Microsoft Dynamics CRM?

    Types of Customizations

    Types of Customizations - Solutions

    Customizing Fields

    Customization Concepts

    Field Data Types

    Field Properties

    Creating Fields

    Creating Option Sets

    Customizing Entities

    Entity Concepts

    Modifying Custom Entities

    Customizing Relationships and Mappings

    Types of Entity Relationships

    Creating Entity Relationships

    Entity Mapping

    Customizing Forms, Views and Charts

    Basic UI Customization Capabilities

    View Customization Overview


    Form Customization Overview

    Other Form Objects

    Creating New Forms

    Configuring Field Security

    Field Security Scope

    Field Security and Other Security Methods

    Configuring Auditing

    Enabling Auditing

    Viewing Audit Data

    Managing Audit Partitions

    Configuring Solutions

    Solutions Review

    Exporting and Importing Unmanaged Solutions

    Exporting and Importing Managed Solutions

    Microsoft Dynamics CRM Trainer profile at IICT Chromepet, Chennai

  • More than 9+ Years of experience

  • Has worked on various realtime Microsoft Dynamics CRM projects

  • Working in a MNC company in Chennai

  • Trained 2000+ Students so far.

  • Strong Theoretical & Practical Knowledge

  • Microsoft Dynamics CRM certified Professionals

  • Microsoft Dynamics CRM Training in Chennai Benefits

  • Real Time Trainers

  • 100% Placement Assistance

  • Small Training Batch

  • Flexible Timings

  • Practical Guidance

  • Excellent Lab Facility

  • Microsoft Dynamics CRM Resume Preparation

  • Hands on Experience

  • Microsoft Dynamics CRM Certification Support

  • Life Time Support will be provided

  • Materials will be provided and Microsoft Dynamics CRM software will be provided

  • Microsoft Dynamics CRM course materails and interview question will be provided

  • After regular Class hours 24/7 support provided for Practice

  • Regular assignments and Microsoft Dynamics CRM real time tasks will be provided

  • Microsoft Dynamics CRM Training batch size in Chennai

    Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 5 (maximum)

  • Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 4 (maximum)

  • Fast Track Batch (4+ Hours daily)

  • Seats Available : 3 (maximum)

  • Microsoft Dynamics CRM Training duration in Chennai

    Regular Classes( Morning, Day time & Evening)

  • Duration : 40 days

  • Weekend Training Classes( Saturday, Sunday & Holidays)

  • Duration : 8 Weeks

  • Fast Track Training Program( 5+ hours daily)

  • Duration : within 20 days

  • Microsoft Dynamics CRM Training Location in Chennai

    Our Microsoft Dynamics CRM Training center

    Contact Us

    No.14/22, Third Floor,
    First Cross Street, Newcolony,
    Chrompet, Chennai- 600 044.

    Land Mark: Near Chrompet Railway Station and Bus Stop,
    Behind Sri Krishna Sweets.

    Mobile: 90038 53466

    Microsoft Dynamics CRM Corporate Training in Chennai

    Our Corporate training programs feature:

  • Customized training programs

  • Flexible Training Schedule - courses can be delivered at your chosen convenient time.

  • Hands-on training

  • Flexible group size

  • Affordable Price

  • Most advanced Training Resources - structured course material, learning CDs, highly experienced and certified faculty members.

  • Video Tutorials will be provided and Microsoft Dynamics CRM software will be provided

  • Microsoft Dynamics CRM Online Training in Chennai

  • Custom lessons with specific terminology and examples from your business

  • Designed and developed from scratch with your employees in mind

  • Simulations are based on your Microsoft Dynamics CRM system, mirroring your exact system version, configuration and business processes

  • Courses can be organized by business process or job role and include any functionality that you desire.

  • Microsoft Dynamics CRM Training in Chennai Support

  • Mobile : 90038 53466

  • Microsoft Dynamics CRM Placement Training in Chennai

  • More than 1000+ students Trained

  • 90% percent Placement Record

  • 500+ Interviews Organized

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    IICT Training is NOT affiliated or associated with SAP AG. IICT Training does NOT sell or distribute any SAP Copyrighted materials or software. IICT Training does NOT provide SAP IDES Access. IICT Training is NOT an official Training Partner of SAP AG.

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